This introduction explains Microsoft's certification programs in general and talks about how the Exam Cram 2 series can help you prepare for Microsoft's Certified Systems Administrator (MCSA) and Certified Systems Engineer (MCSE) exams. Chapter 1 discusses the basics of Microsoft certification exams, including a description of the testing environment, and a discussion of test-taking strategies. Chapters 2 through 7 are designed to remind you of everything you'll need to know to take and pass the 70-292 Microsoft MCSA/MCSE certification exam. The two sample tests at the end of the book should give you a reasonably accurate assessment of your knowledge—and, yes, we've provided the answers and their explanations to the sample tests. Read the book and understand the material, and you'll stand a very good chance of passing the test.