Every individual possesses creative skills of one type or another. Honing these skills to a razor-sharp level requires work. And this book was designed to help problem-solvers improve their street smarts. Authors H. Scott Fogler and Steven E. LeBlanc provide a systematic approach to problem solving that helps guide readers thrpugh the solution process and the generation of alternative solution pathways. In addition, interactive software for IBM®-compatible computers that reinforces the concepts developed in the text is available for those who wish to take advantage. See the Preface for complete details.